Leaders are responsible for setting clear goals, monitoring progress, and providing performance feedback to their team members. They align individual and team goals with the organization’s objectives and support employees in achieving their targets.
In Quality Management and Institutional Development, competence in performance measurement involves establishing key performance indicators (KPIs) and metrics to assess organizational performance. This includes setting targets, collecting relevant data, and analyzing performance against established benchmarks. It also involves reporting on performance and using the insights gained to drive improvement efforts.